Although the role of a virtual assistant is to make our life easier, it can also land you in some troubles. The recent case suggests that these days, virtual assistants are not smart; instead, they are over smart. “I tried to cancel my subscription and had a short conversation with someone in customer services and the next day my Alexa is calling me names” So, it looks like Alexa couldn’t handle the fact that a customer was ditching her, hence emitting all hate in such form. Michael Slade immediately talked to customer care regarding the ugly incident. In return, the technical team provides Michael a £5 worth gift voucher as compensation. So, what do you think about this? Share your views in the comment box below.
